This Privacy Policy describes how we handle your personal information for our services on the FordManuals.com website. Subject to the requirements of applicable law, we strive to provide a consistent set of privacy practices throughout the global FordManuals.com trading community. By accepting the Privacy Policy and the User Agreement in registration, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users and is otherwise effective on January 1st, 2006.

Collection

You can browse the site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers located in the United States.

We may collect and store the following personal information:

  • email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers
  • transactional information based on your activities on the Sites (such as bidding, buying, selling, item and content you generate or that relates to your account)
  • shipping, billing and other information you provide to purchase or ship an item
  • community discussions, chats, dispute resolution, correspondence through the Site, and correspondence sent to us
  • computer sign-on data, statistics on page views, traffic to and from the Site, and ad data
  • other information, including IP address and standard web log information, and supplemental information from third parties. (For example, if you incur a debt to FordManuals.com, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law. As another example, if the information you provide cannot be verified, we may ask you to send us additional information (such as your driver license, credit card statement, and/or a recent utility bill or other information confirming your address), or to answer additional questions online to help verify your information.)

Marketing

We don't sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies (such as demographic data) to improve and personalize our services. If you don't wish to receive marketing communications from us, simply indicate your preference once you sign-in on in My FordManuals.com, similar account status page, or by following the directions within the email.

Use

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:

  • provide the services and customer support you request
  • resolve disputes, collect fees, and troubleshoot problems
  • prevent potentially prohibited or illegal activities, and enforce our User Agreement
  • customize, measure, and improve our services and the Sites' content and layout
  • tell you about targeted marketing, service updates, and promotional offers based on your communication preferences and compare information for accuracy, and verify it with third parties.

Our Disclosure of Your Information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety.

We may also share your personal information with:

  • members of our corporate family to help detect and prevent potentially illegal acts and provide joint services
  • service providers under contract who help with our business operations (such as fraud investigations, bill collection, affiliate and rewards programs and co-branded credit cards)
  • other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to when using a specific service) law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity (In such events we will disclose name, city, state, telephone number, email address, User ID history, fraud complaints, and bidding and listing history.)

Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Activity Associated with User IDs

Your User ID is displayed throughout FordManuals.com and is therefore available to the public. All of your activities on the Site will be traceable to your User ID. Other people can see your bids, items that you have purchased in the past, items for sale, storefronts, feedback, ratings and associated comments, and so on. Notices are sent to other community members regarding suspicious activity and policy violations on the Site and refer to User IDs and specific items. Therefore, if you associate your name with your User ID, the people to whom you have revealed your name to will be able to personally identify your FordManuals.com activities.

Cookies

We use "cookies" (small files placed on your hard drive) on certain pages of the Site to help analyze our web page flow, customize our services, measure promotional effectiveness, and promote trust and safety.

A few important things you should know about cookies are that:

  • We offer certain features that are only available through the use of cookies.
  • We use cookies to help identify you and maintain your signed-in status.
  • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
  • You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of the Sites.

No spam, spyware or spoofing

We and our users do not tolerate spam. To report FordManuals.com related spam or spoof emails to FordManuals.com, please forward the email to webmaster@FordManuals.com. We do not rent or sell these email addresses.

Account Protection

Your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your FordManuals.com password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify FordManuals.com and change your password.

Security

Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure. However, as you probably know, third parties may unlawfully intercept or access transmissions or private communications, and other users may abuse or misuse your personal information that they collect from the Site. Therefore, although we work very hard to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

General

We may amend this Privacy Policy at any time by posting the amended terms on the Site. All amended terms automatically take effect 30 days after they are initially posted on the Site. If your questions are not answered online, you may write to us at: Forel Publishing Company, LLC. 3999 Peregrine Ridge Ct., Woodbridge, VA 22192.

 




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