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For Tech Support please email us at: Sales@FordManuals.com
Before contacting Tech Support, please ensure you have the latest version of:
  1. License Manager. See information below on how to check your version.
  2. Adobe Reader. The latest version of Reader is v11.0.07. To get the latest please visit the Adobe website at: http://get.adobe.com/reader/
Windows Users:
The most current version of License Manager is v12.7.8 as of March 31th, 2014. If you have an older version it is highly recommended that you download and install the updated version.

To identify which version you have, open License Manager and click the "About" button.

Download Version v12.7.7 Now!

License Manager v12.7.7

 

 

MAC Users:
The most current version of MAC License Manager is v12.7.7 released on January 30th, 2014. If you have an older version it is highly recommended that you download and install the updated version.

To identify which version you have, open License Manager and click the "About" button.

Download the MAC Version v12.7.7 Now!

MAC License Manager v12.7.7

 

 
 
 

Steps to Update:

1) Close both Adobe Reader and License Manager
2) Click the "Download Now" button above
3) When the pop-up window appears, click "RUN"
4) You may get a warning "Publisher Could Not be Verified" (that's us!) - click "RUN"

5) Complete the Setup/Installation Wizard

6) You're Done!
After the setup wizard is complete, open License Manager and click the "About" button. The updated version number should be visible.
Note 1 - there are some anti-virus software programs that may prevent certain setup files from being installed. If you have a problem during installation please temporarily disable your anti-virus and try to install again. Avast is currently the only known anti-virus software programs that yields a "false positive" alert. For Panda users, they must disable Panda to view the manual. The company has been notified of the false alert.

How to Check for future Updates:

1) To check updates of License Manager, simply click on the "Check for Updates" button.

Check for Updates of License Manager

 

 

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